Privacy Policy

Last updated: 12/12/2025

Rebel Frame (“we”, “our”, “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, become a member, fund projects, or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

We may collect and process the following personal information:

  • Full name and surname

  • Email address

  • Contact number

  • Billing and payment details (processed securely via third-party payment gateways)

  • Account login details (for members)

  • Project submissions, scripts, and creative materials

  • Communications sent to us (emails, forms, messages)

  • Website usage data (cookies, IP address, browser type)

We only collect personal information that is necessary, relevant, and lawful.

2. How We Use Your Personal Information

Your information may be used to:

  • Create and manage member accounts

  • Process payments, subscriptions, or project contributions

  • Facilitate script submissions and competitions

  • Communicate updates, announcements, and project progress

  • Improve our platform, services, and user experience

  • Comply with legal and regulatory obligations

We do not sell or rent personal information to third parties.

3. Legal Basis for Processing (POPIA Compliance)

We process personal information based on:

  • Your consent

  • The performance of a contract (membership, services, or funding participation)

  • Compliance with legal obligations

  • Our legitimate interests as a creative collective

You may withdraw consent at any time, subject to legal or contractual limitations.

4. Sharing of Personal Information

We may share personal information only with:

  • Trusted service providers (payment processors, hosting providers, analytics tools)

  • Legal or regulatory authorities when required by law

All third parties are required to maintain appropriate security and confidentiality standards.

5. Data Security

We take reasonable technical and organisational measures to protect personal information, including:

  • Secure servers and encrypted connections

  • Restricted access to personal data

  • Use of reputable third-party platforms for payments and hosting

While we strive to protect your information, no system is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal and accounting requirements

  • Resolve disputes or enforce agreements

When information is no longer required, it is securely deleted or anonymised.

7. Your Rights Under POPIA

You have the right to:

  • Request access to your personal information

  • Request correction or deletion of your information

  • Object to the processing of your information

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Regulator

Requests can be made by contacting us using the details below.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and user experience. You may disable cookies through your browser settings, but some features may not function correctly.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle personal information, please contact us at:

Rebel Frame
Email: collab@rebelframe.co.za
Website: https://rebelframe.co.za

You may also contact the Information Regulator (South Africa) at:
https://www.justice.gov.za/inforeg/